Privacy Policy

At Dorleto, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our real estate platform (collectively, the "Platform"). Please read this privacy policy carefully.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, verify your identity, list a property, or communicate with other users.

• Personal Data: Name, email address, phone number, and password.
• Verification Data: Student IDs, corporate email addresses, or government-issued IDs used to verify your authenticity as a tenant.
• Property Data: Addresses, photos, rent amounts, and ownership proof provided by landlords.
• Communication Data: Messages sent between landlords and tenants through our secure in-app chat.

2. How We Use Your Information

Dorleto uses the collected information to operate, maintain, and improve our Platform. Specifically, we use your data to:

• Create and manage your user account.
• Verify your identity to maintain a secure, scam-free marketplace.
• Facilitate the scheduling of property visits and direct communication between tenants and landlords.
• Send you administrative emails, technical notices, and security alerts.
• Analyze usage trends to improve our user experience and platform functionality.

3. Sharing Your Information

We do not sell your personal data to third-party data brokers. We only share your information in the following situations:

• With Other Users: When you request a property visit or use in-app chat, certain details (like your verified status and first name) are shared with the respective landlord or tenant to facilitate the connection.
• Service Providers: We may share data with trusted third-party vendors who perform services for us (e.g., cloud hosting, SMS delivery, email services).
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We keep your information only as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the Platform, complying with our legal obligations, and resolving disputes. If you request account deletion, we will remove your personal data subject to our legal and compliance requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request that your data be corrected or deleted, or object to our processing of your data. You can manage most of your personal information directly within your Dorleto account settings or by contacting us.